Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

Information We Collect

Personal Information

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment partners)
• Order history and preferences
• Communication preferences

Automatically Collected Information

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or search terms
• Cookies and similar tracking technologies

How We Use Your Information

Order Processing

• Process and fulfill your orders
• Send order confirmations and updates
• Handle returns and exchanges
• Provide customer support

Communication

• Send promotional emails (with consent)
• Notify about new products and offers
• Respond to your inquiries
• Send important account updates

Website Improvement

• Analyze website usage patterns
• Improve user experience
• Personalize content and recommendations
• Prevent fraud and ensure security

Legal Compliance

• Comply with applicable laws
• Respond to legal requests
• Protect our rights and property
• Ensure platform safety

How We Protect Your Data

Technical Safeguards

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication

Operational Safeguards

• Limited employee access to personal data
• Regular staff training on privacy
• Incident response procedures
• Data retention policies

Payment Security: We never store your complete payment information. All transactions are processed through secure, PCI-compliant payment gateways.

Information Sharing

We may share your information in limited circumstances

Service Providers

We work with trusted third-party service providers who help us operate our business:

• Payment processors (Razorpay, PayU)
• Shipping and logistics partners
• Email marketing services
• Analytics and advertising platforms
• Customer support tools

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety of our users.

We Never Sell Your Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Privacy Rights

Access & Control

• Access your personal information
• Update or correct your data
• Delete your account and data
• Export your data

Communication Preferences

• Unsubscribe from marketing emails
• Opt out of SMS notifications
• Manage cookie preferences
• Control personalized advertising

To exercise any of these rights, please contact us at privacy@decorezzy.com or use the account settings in your profile.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

Essential Cookies

Required for website functionality

Analytics Cookies

Help us understand usage patterns

Marketing Cookies

Enable personalized advertising

You can manage cookie preferences through your browser settings or our cookie consent banner.

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: privacy@decorezzy.com

Phone: +91 98765 43210

Address: Decorezzy, 123 Art Street, Mumbai, Maharashtra 400001

Policy Updates: We may update this privacy policy from time to time. We'll notify you of significant changes via email or website notice.